welovehumans Knowledge Hub
our explainers
Creating & managing vacancies
- How do I import jobs from a URL?
- How do I import all my jobs at once?
- What is the Feed tab — and how do i use it?
- “Must Haves” vs “Nice to haves” — what do these mean for my matches?
- What are the minimum (and ideal) requirements for a job description?
- How do I edit or archive an existing job search?
- I’ve started a job search — what happens next?
- I’m not getting any matches — what can I do?
Matches & Candidates
- What exactly is a match on welovehumans?
- I’ve got a match — what now?
- How do I send a message to a candidate?
- How do I share a candidate with colleagues?
Costs & Billing
- How does the €350 Service Fee work for a placement?
- When will the Service Fee be invoiced?
- Where can I find the terms or SLA for the Service Fee?
- What is the Transfer Bonus and why do I pay it?
- Am I locked into paying the Transfer Bonus?
- How do I adjust the Transfer Bonus?
Account & Team Management
- How do I invite colleagues to our company account?
- How do i edit what information a match sees about my company?
Integrations & Notifications
- How do I connect my ATS (Applicant Tracking System)?
- My notification emails land in spam — how do I whitelist welovehumans?
